10-1063 GUEST SERVICES ASSOCIATE 10-Month Term
The City of Iqaluit is looking for a go-getter with exceptional customer service skills for a 10-month term in the Guest Service Associate role at the
Iqaluit Aquatic Centre!
Title: Guest Services Associate
Reference #: 10-1063
Status: Full-time 10-month term
Salary: $51,730.66 per annum, 35 hour/week
Allowance: $20,907.43 per annum
Union Status: Unionized
Closing Date: Open until filled
This employment opportunity is open to all applicants.
Reporting to the Guest Services Supervisor, the Guest Services Associate is the first point of contact for customers. The Guest Services Associate acts as a general receptionist, performing a variety of clerical duties for the Recreation Department. Responsibilities include providing the public with information on recreational opportunities and activities, processing recreation facility bookings, and program and membership registrations and payments. The Guest Services Associate also assists with fundraising, events and other duties as assigned.
The ideal candidate will have a general understanding of the Recreation Department operations and be familiar with the City’s recreation programs and services to answer customer inquiries.
This position requires the availability and dependability to work days, evenings and weekends, including holidays.
High School diploma or equivalent
Customer service experience
Ability to communicate effectively with customers and staff both verbally and in writing
Experience with scheduling and taking bookings
Confident using computers and knowledge of Microsoft Word, Excel and Outlook
Proficient typing skills
Standard First Aid and CPR – C
Self-motivated with strong organizational skills
Must have demonstrated good attendance and punctuality
Assets include holding Bronze Medallion certification and the ability to speak and write in Inuktitut and/or French. Equivalencies that include a combination of education and experience may be considered.
The successful candidate would be required to submit a Criminal Record and Vulnerable Sector Check, as well as a TB test.
Please email your resume and credentials quoting Reference # to: firstname.lastname@example.org
Human Resources, City of Iqaluit www.city.iqaluit.nu.ca
PO Box 460 Phone: 867.979.5619
Iqaluit, Nunavut X0A 0H0 E-mail: email@example.com